When a refrigerator goes silent or a dryer stops spinning, homeowners on San Antonio’s northwest side often face a choice between hauling heavy machines to a shop or waiting days for a service call. Excellence Appliance Repair’s new outpost on Boerne Stage Road is designed to close that gap, putting a dedicated dispatch point closer to the communities that straddle the Hill Country boundary.
Boerne Stage Road location supports in-home appliance repair in San Antonio, Helotes and Cross Mountain, with diagnostics and warranty-backed service.
San Antonio, TX — Excellence Appliance Repair has opened its second location in the city, this one at 24123 Boerne Stage Rd Ste 450, San Antonio, TX 78255. The new office gives residents in San Antonio, Helotes and Cross Mountain a direct line for scheduling repairs on major household appliances, the company announced October 18, 2026.
The Boerne Stage Road site serves as a dedicated contact hub on the northwest side of town, near the foothills of the Hill Country. Homeowners in those communities can call the location’s phone number to book an appointment and arrange for a technician to come to them.
Instead of requiring customers to haul appliances to a storefront, the service model centers on at-home visits. A technician arrives, runs diagnostics on the spot, and explains what is wrong and what it would take to fix it. That gives the homeowner the information needed to decide whether to proceed based on the appliance’s condition and the repair estimate.
Appointments are routed through a centralized dispatch system with 2-hour arrival windows. All technicians are insured and experienced, and the company says it directly oversees technician training, service quality and customer communication — no third-party marketplaces in the middle.
Booking can be done online at https://excellenceappliancerepair.com/san-antonio/ or by calling (210) 529-8334. In most cases, same-week appointments are available, subject to scheduling. If the necessary parts are on hand, the repair can often be completed during that first visit. When parts have to be ordered, the company sets up a follow-up appointment to finish the job.
Pricing and warranty
The company charges a flat diagnostic service-call fee, but that fee is waived if the customer approves the repair. The upfront assessment is meant to give homeowners a clear picture of the recommended work before any commitment is made.
All completed repairs come with a 3-month warranty covering both parts and labor. If the same issue crops up again during that window, the recall visit is free. Payment options include credit cards, cash, check and digital methods. Work is done exclusively at the customer’s home; the company does not accept drop-offs or offer phone-based troubleshooting.
Service areas for appliance repair in San Antonio
The new location covers the following communities:
- San Antonio
- Helotes
- Cross Mountain
Residents in those areas can contact the office to describe the appliance problem and request an appointment. Scheduling is handled based on the customer’s address, with an arrival window provided ahead of the visit.
Appliance repair services offered
The company handles diagnosis and repair for a wide range of major residential appliances, including:
- Refrigerator repair
- Freezer repair
- Ice maker repair
- Wine cooler repair
- Washing machine repair
- Dryer repair
- Dishwasher repair
- Oven repair
- Range repair
- Cooktop repair
- Microwave repair
- Appliance installation
Brands serviced
Technicians are equipped to service major appliance brands, including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Frigidaire, Bosch, Kenmore, Electrolux, Thermador, JennAir, Viking, Miele, Sub-Zero and Speed Queen. Repairs are performed with professional-grade tools and replacement parts suited to each unit.
About Excellence Appliance Repair
Excellence Appliance Repair specializes in in-home diagnosis and repair of major household appliances. The company emphasizes coordinated scheduling, transparent estimates and warranty-backed service. The new San Antonio location serves as the local contact point for appointment requests and service questions.
Excellence Appliance Repair
24123 Boerne Stage Rd Ste 450, San Antonio, TX 78255
Phone: (210) 529-8334
Website: https://excellenceappliancerepair.com/san-antonio/
Google Maps: https://maps.google.com/maps?cid=13176654389320583308
Hours: 7:00 AM – 9:00 PM, Monday – Saturday (closed Sunday)
Dmytro Shcherbyna
Excellence Appliance Repair
(210) 529-8334
Why it matters: As San Antonio’s northwest suburbs continue to grow, access to reliable, locally coordinated appliance repair becomes a practical concern for households that might otherwise face long waits or costly replacements. By expanding its physical footprint and keeping service in-house, the company is betting that transparent pricing and warranty-backed work will resonate with homeowners who want a clear, dependable fix without the runaround.
