A feature-based licensing structure allows businesses to scale from 10 to 5,000 extensions without incurring higher software costs.
Pricing per user penalizes expansion. We created VitalPBX so that your 5000th extension carries the same cost as your 100th — the goal should be to encourage business growth, not to limit how many people use your phone system.”— Rodrigo Cuadra, CEO of VitalPBX
VitalPBX, an enterprise-grade PBX phone system built on Asterisk, is capturing the attention of IT administrators and managed service providers with a licensing strategy that departs from conventional practice: pricing is determined by features and plan tier rather than the total number of users on the system.
The majority of business phone systems levy charges per extension or per seat, causing costs to rise each time a company hires, launches a new branch, or establishes a department. In contrast, VitalPBX's Enterprise, Call Center, and Multi-Tenant plans provide a fixed-fee structure that accommodates up to 5,000 extensions per plan, so the software expense remains unchanged as the organization expands.
This model holds particular value for system integrators and MSPs that oversee communications across multiple clients, as well as for rapidly growing SMBs that have outgrown free or entry-level PBX software yet want to steer clear of unpredictable per-seat fees during scaling.
VitalPBX also provides a free Community edition supporting up to 10 extensions, offering smaller organizations and first‑time users a cost‑free way to test the platform before moving to a paid plan.
"Per-user pricing punishes growth. We built VitalPBX so that adding your 500th extension costs the same as your 10th — the incentive should be to grow your business, not to ration your phone system."
— VitalPBX Spokesperson
About VitalPBX
VitalPBX is a sophisticated, enterprise‑grade PBX phone system built on Asterisk, offering commercial plans and supplementary add‑ons.
Unlike licensing models based on per‑user fees, VitalPBX charges according to features and plan tier rather than the number of extensions, enabling organizations to grow from 10 to 5,000 users without escalating license costs.
VitalPBX serves system integrators, managed service providers (MSPs), internet telephony service providers (ITSPs), IT administrators, and call centers around the world.
VitalPBX was named winner of the 2026 INTERNET TELEPHONY Product of the Year Award. Discover more at https://vitalpbx.com.
Joseph Montes
VitalPBX
+1 305-560-5776
email us here
